Case Swarm Demonstration
Case Swarm makes problem solving, through the exploration of case studies, a social affair. Deepen common understanding, improve communication, eliminate the ping pong of email traffic, and manage training time on their schedule. Case Swarm helps get teams on the same page—fast.
The Dashboard
Access your cases
The Dashboard shows you current cases which require your contribution and past “archived” cases which can be reviewed at any time. To access a case, merely click on the “Go” button.
Start a new case
Got a relevant case that should be shared for learning or troubleshooting? If you’ve been granted administrator privileges by your Case Swarm account holder, you can get busy describing, setting up and launching your own case.
Manage your account
Want to upload your photo that will display within a Swarm? How about providing a personal profile? To access your account settings, including information about the Swarms to which you belong, click on the “Manage Account” link.
The Case Place
Read through provided cases
Using the tabbed Case Place widget, review case information crafted for your consideration by an experienced colleague or a colleague with a problem for which your input is requested.
Make your contributions
Every case comes with some standard questions and some questions customized to direct your learning and interaction by the case creator. Because Case Swarm is built to facilitate social learning, your progress through a case will require your contributions to questions before you gain access to additional information.
Review your colleagues opinions and respond
When you’ve had your say on a question intended to draw out your opinion, you will be then able to access the wealth of opinions shared by other members of the current Case Swarm. Interact with these comments in a threaded way, giving feedback or challenging assumptions.
Find out what an expert would do
When you’ve had your say on a question intended to draw out your opinion, you will be then able to access the wealth of opinions shared by other members of the current Case Swarm. Interact with these comments in a threaded way, giving feedback or challenging assumptions.
Find out what an expert would do
In some cases, the purpose is to surface your own thinking, then compare your opinions vs those of the experts. Explore the expert answer. Feel free to add your questions or challenge the expert answers. Pose alternate scenarios.
Make commitments
Case Swarm helps learners reveal optimum solutions for common problems through exploring scenarios or case studies. Each case explored provides opportunities, on conclusion, to learners to make commitments to change their own work behaviour(s) – to address future scenarios with greater certainty and clarity.
Stay in the loop
Email notifications, which can be configured in the Manage Account section, keep you informed of the latest changes.
Collaborate in real-time
Changes made by others appear instantaneously on your screen. You never have to wait for a page to reload to see the latest.
Collect your take-aways
When a case is marked as completed by the case administrator, you can claim case summaries as PDFs from the Case Swarm system.
The Case Administrator’s Place
Your data is private and secure
You have full control over who sees your cases. You can add and remove users (Swarm members) from your account’s controls with ease.
Tell the story clearly
Use the case administrator tools to guide you through the collection and inclusion of relevant data to help designated Swarm members work with your case.
Decide whether it’s for learning or for troubleshooting
Configure any case to one of two modes – either the case:
- has an expert resolution, and the case focus is to surface and disrupt behaviours that are less than ideal; or
- is for troubleshooting, in which case Swarm members’ opinions are contributing to the development of an optimum solution to the problems identified.
Add your own reflection questions
Use the case administrator tools to guide you through the collection and inclusion of relevant data to help designated Swarm members work with your case.
Embellish your new case
Attach photos, drawings, sketches, and videos to quickly illustrate key points and to support learning.
Build the swarm
Leverage the Case Swarm permissions tools to invite the right mix of people. Activate system emails to Swarm invitees to let them know a new case has been posted for consideration and interaction.
Close cases when complete
When the voices of your Swarm have been heard, close your case to further interaction, and set the case into Reference (or archive) mode.