Case Swarm - Privacy Policy



This Privacy Policy is applicable to Case Swarm and sets out our policy on the gathering and use of information on this software solution/website (hereafter called “Site”). Case Swarm is committed to providing a safe Site for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Case Swarm complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Site to other web Site; note that this Privacy Policy applies only to our Site and not to web Site of other companies or organizations to which our Site may be linked. You must check on any linked Site for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. Case Swarm does not endorse, and is not responsible for, these linked websites.

When you register yourself or members of your team at this site, you may be asked to provide us with personal information. Your use of our Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use.


Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.

We collect information that you voluntarily provide to us through responses to forms and through tracking of your interaction with the Site. We may ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.


Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Site and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Site to your needs by collecting information about your preferences through tracking of patterns page views on our Site; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

Promotional and informational offers from Case Swarm: Information submitted at the time of registration or submission by a user may be used for marketing and promotional purposes by Case Swarm or its owner, Guiding Star Communications and Consulting Inc. If a visitor objects to such use for any reason, s/he may prevent that use using e-mail request for opt-out. Case Swarm uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.

Sometimes we send offers to selected groups of customers. To accomplish this, we may use third parties working on behalf of Case Swarm. We provide a variety of ways for you to tell us you do not want to receive such promotional or informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfillment house, and we make clear that, by opting in, you are submitting your data to a third-party. You can elect not to receive promotional or informational materials from us by following the instructions to opt-out as mentioned or included in each of our programs we send to you.


Case Swarm will not disclose personal information that you provide on its Site to any third parties other than to a Case Swarm agent except: i) in accordance with the terms of this Privacy Policy, and/or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order. We may share information among companies that we own or control or with an affiliated company and we may share information with our co-promotion partners, and companies working with Case Swarm for purposes that you have authorized, but all information we share will always be protected under the terms of this Privacy Policy. Case Swarm also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Case Swarm or of any of the business or assets or shares of Case Swarm or a division thereof.

Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


Case Swarm, in common with many website operators, may use standard technology called "cookies" on its Site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so.


Our Site may enable you to participate in communities such as discussion boards, chat rooms and live events. We encourage you to use discretion when posting personal information in these communities and to be aware that when you post information such as your name, email address, etc., it may be collected and used by others to send you unsolicited communications. Case Swarm cannot control, and is not responsible for, the communications you may receive when you participate in such communities.


Some of our Site is restricted to certain individuals, and we require these individuals to register upon entry by providing us with certain information.


You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in our communications. You can also contact us at Privacy Officer at the following postal address if you want to update your personal information or change your marketing preferences: Case Swarm, c/o 537 Frederick St., PO Box 23070 Kitchener RPO, Kitchener, ON N2B 3V18; Attention: Privacy Officer.


Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. Case Swarm applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.

Storage of Information

Personal information you share with us is stored on our database servers at Case Swarm data centres (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy. We have implemented technological measures to prevent individuals from accessing information without authorization. Data centres are designed to be physically secure and protected from unauthorized access by unauthorized persons, and are domiciled in Canada.


If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current Privacy Policy. We appreciate your interest and hope that you enjoy visiting our Site.


To contact us with questions about this Privacy Policy or about Case Swarm’s handling of your personal information, please contact our Privacy Officer at the following postal address: Case Swarm, c/o 537 Frederick St., PO Box 23070 Kitchener RPO, Kitchener, ON N2B 3V1; Attention: Privacy Officer.


By using this Site or any other Case Swarm Site, you signify your acceptance of our Privacy Policy, and you acknowledge that you will adhere to the terms of use posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

© 2013, Guiding Star Communications and Consulting Inc. | All rights reserved.
Last published: 8/16/2021 11:29 AM