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Features

24/7 available online environment
Facilitates presenting case information in a standard and easy-to-navigate format
Helps troubleshoot real-to-life cases that pose challenges to a work team
Helps guide reflection and engagement with real-to-life work problems/experiences
Creates shared commitment and understanding of team insight and approaches to problem troubleshooting
Supports identification of “best resolutions” to work problems/experiences
Enables use of rich media (video, audio) to deliver work problem/experience information
Provides a voice to every “swarm” member, including those traditionally quiet in live interaction
Facilitates self-evaluation of performance and development of commitments to change
Provides downloadable personalized summaries of activities to each swarm participant